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Muscles & joints

Shoulder pain: causes, treatment and symptoms

Shoulder pain can come from the joint itself, the surrounding tendons or, occasionally, somewhere else in the body entirely. Here is what usually causes it, when it needs urgent attention, and how a same-day ultrasound scan tells you exactly what you are dealing with.

Dr Shayan Ahmed, FRCRConsultant radiologist · Barts Health NHS Trust

Published 13 Feb 2024Updated 31 Aug 20267 min read

A shoulder in a cream knit top; the joint is shown as an ultrasound image
A shoulder in a cream knit top; the joint is shown as an ultrasound image

A shoulder that will not move properly, or that aches every time you reach for something, is hard to ignore. It can get in the way of dressing, driving, sleeping on one side, or simply lifting your arm above your head.

The good news is that most shoulder pain has a specific, identifiable cause, and once you know what that cause is, treating it becomes far more straightforward. This guide walks through the common causes, when to seek urgent help, and how an ultrasound scan gives you an answer, usually on the same visit.

01Your shoulder joint

Your shoulder is a ball-and-socket joint made up of three bones, the humerus (your upper arm bone), the clavicle (your collarbone) and the scapula (your shoulder blade), cushioned by cartilage and held together by your rotator cuff, four tendons that connect the surrounding muscles to the bone.

That arrangement is what gives your shoulder its exceptional range of motion: reaching forwards, backwards and overhead, and rotating your arm in almost any direction. It also means there is a lot that can go wrong, from a strained tendon to a joint that has simply worn with age.

02Common causes of shoulder pain

Shoulder pain has many possible causes, and the right treatment depends entirely on which one applies to you. The most common include:

  • Bursitis, inflammation of the bursa, the fluid-filled cushioning sac in the joint, often from repetitive movement or injury.
  • Tendinitis, inflammation of the rotator cuff tendons, which can develop gradually or after an injury.
  • Rotator cuff tear, damage to one of the four rotator cuff tendons from overuse, ageing or injury, often felt most at night.
  • Impingement, the rotator cuff tendons becoming pinched between the shoulder bones, usually worse when lifting the arm overhead.
  • Frozen shoulder, a stiffening of the joint capsule that severely restricts movement, often following a period of reduced use.
  • Osteoarthritis, wear of the cartilage between the joint surfaces, causing pain and stiffness.
  • Rheumatoid arthritis, an autoimmune condition that inflames the joint lining.
  • Bone spurs, small bony growths that can catch on the rotator cuff and lead to tendinitis or a tear.
  • Cartilage tear, a tear to the cartilage rim of the joint, sometimes causing catching, locking or grinding sensations.
  • Dislocation or separation, the joint, or the acromioclavicular (AC) joint where the collarbone meets the shoulder blade, forced out of position by a fall or blow.
  • Fracture, a broken collarbone or upper arm bone, usually from a fall or a direct hit.
  • Referred pain, pain felt in the shoulder that actually originates elsewhere, such as the gallbladder or liver.

Most shoulder pain has a clear mechanical cause, and a scan usually settles the question in the same visit, inflammation, a tear, or something else entirely.

Dr Shayan Ahmed, consultant radiologist

03How shoulder pain is diagnosed

Your specialist will start with a physical examination, checking the strength and flexibility of your shoulder through a series of movements, and ruling out pain that is actually coming from your neck or spine.

Where a closer look is useful, an ultrasound scan is usually the next step. It is a painless, non-invasive test that uses high-frequency sound waves to build a live picture of what is happening inside your shoulder. A scan can assess:

  • The shoulder joint itself
  • Your range of movement, and what is restricting it
  • The tendons, muscles and ligaments around the joint
  • Inflammation or fluid build-up
  • Any lumps or abnormal growths
  • Other findings that may need further investigation

04What to expect from your shoulder ultrasound

A shoulder ultrasound is painless and typically takes between 15 and 30 minutes. Your specialist doctor applies a clear, water-based gel and moves the probe over your shoulder, projecting live images of the joint, muscles and soft tissue onto a screen as they go.

A typical shoulder ultrasound visit, minute by minuteIllustrative: around 45 minutes in total. Appointments are booked long enough to do it properly.
View as table
Part of the visitTypical time
Welcome and historyabout 5 minutes
Physical examinationabout 10 minutes
Ultrasound scanabout 20 minutes
Findings and your planabout 10 minutes

There is no aftercare required, and you can go straight back to your day. Your doctor will usually be able to explain the findings, and often provide a working diagnosis, before you leave.

05Treating shoulder pain

Starting at home

For mild or recent shoulder pain, simple home measures are often enough:

  • Ice, apply for 15 to 20 minutes, three to four times a day, always with a barrier between the ice and your skin.
  • Rest, avoid the movements and activities that make the pain worse for a few days.
  • Over-the-counter medication, non-steroidal anti-inflammatories (NSAIDs) can reduce pain and swelling.
  • Compression. An elastic bandage can help control swelling.

When you need more help

If home measures are not enough, or the cause needs specific treatment, your options may include:

  • Physical or occupational therapy, for rehabilitation, especially after an injury or surgery.
  • A sling, to immobilise the shoulder while a dislocation, separation or fracture heals.
  • Medication, including a corticosteroid injection directly into the shoulder for more persistent inflammation.
  • Surgery, considered for cartilage tears, rotator cuff injuries or a frozen shoulder that has not responded to other treatment.

Whatever the cause, exercises to rebuild strength, flexibility and range of motion are usually part of the recovery, and getting the diagnosis right first is what makes that plan effective.

06What happens next

You do not need a GP referral to book a shoulder ultrasound with us. You can book directly, usually with a same-day or next-day appointment. Your results and images are explained to you in the room and published to your secure patient portal, usually the same day.

Do not let shoulder pain hold you back. Understanding what is causing it is the first step towards treating it properly. Book your scan today.

References

  1. NHS: Shoulder pain
  2. NHS: Frozen shoulder
  3. OrthoInfo (AAOS): Shoulder pain and common shoulder problems
  4. Healthline: Shoulder pain

Written by

Dr Shayan Ahmed, FRCR

Consultant radiologist · Barts Health NHS Trust

Dr Ahmed is a consultant radiologist specialising in musculoskeletal and urological imaging. He graduated from King’s College London with distinction, trained across the East Anglia region and completed higher subspecialty training in musculoskeletal and trauma imaging at the Royal National Orthopaedic Hospital. He routinely performs a broad range of general and musculoskeletal diagnostic ultrasound.

Questions, answered

No. You can book directly with us, online or by phone.

Between 15 and 30 minutes, and it is completely painless.

Yes. Your specialist explains the findings in the room, and your written report is usually on your patient portal the same day.

Treat this as a medical emergency. Call 999 or go to A&E immediately; this is not something to book an ultrasound for.

If one is recommended, it can usually be arranged, and ultrasound-guided injections are available at the same clinic.

Your specialist will explain what was found and the treatment options, from physiotherapy through to a surgical referral if needed.

Noticed a change? See a specialist this week

No GP referral needed. Examined by a consultant, scanned on the same visit if it is needed, and your answers explained before you leave 99 Harley Street.